Patient Policy

At Yugencare, we are committed to providing quality healthcare services while ensuring that our patients understand their rights and responsibilities.

Patient Rights

As a patient at Yugencare, you have the following rights:

1. Respect and Dignity: You have the right to be treated with respect, dignity, and compassion by our staff at all times.

2. Privacy: We will protect your privacy and confidentiality according to the guidelines outlined in our Privacy Policy.

3. Information Access: You have the right to access information about your health condition, treatment plan, and involved healthcare providers.

4. Informed Consent: You have the right to receive information about your treatment options, potential risks, and expected outcomes to make informed decisions about your care.

5. Refusal of Treatment: You have the right to refuse treatment and to be informed of the potential consequences of refusing treatment.

Patient Responsibilities

As a patient at Yugencare, you have the following responsibilities:

1. Providing Information: It’s important to provide accurate and complete information about your medical history, current condition, medications, and allergies.

2. Following Instructions: Follow the treatment plan recommended by your healthcare provider and ask questions if you do not understand any aspect of your care.

3. Respect and Cooperation: Treat our staff, healthcare providers, and other patients with respect and cooperation.

4. Payment: Fulfill financial obligations for services rendered according to our clinic’s policies and procedures.

Complaints and Grievances

If you have any concerns or complaints about your care or experience at Yugencare, please feel free to contact us. We take patient feedback seriously and will strive to address any issues promptly and effectively.

Changes to Patient Policy

We reserve the right to update or change our Patient Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page.

By being a patient at Yugencare, you agree to the terms outlined in this Patient Policy.

If you have any questions or concerns regarding this Patient Policy, please contact us at +97143498000.